I always choose this hotel for its excellent spa, free parking, and amazing views. The staff are friendly. they even helped me find my lost car keys on my first stay. Highly recommend for relaxation! I'm coming back for a city trip.

Staying here for a restful weekend was refreshing. The suite was spacious with stunning views of the estuary, making for a great work environment. The on-site dining options were impressive, enhancing the whole experience. it was a delightful stay, just what I needed for a little getaway.

Stunning location overlooking the castle, cozy bar area, well-equipped fitness center

Room cleanliness could be improved!!! The noise disturbances from parties made it hard to relax!!! Some facilities felt dated and in need of a refresh!!!

The spa was a lovely, tranquil area, perfect for relaxation. Our suite with a sea view had spectacular sunsets.

The location was stunning with views of the estuary, and we loved chilling in the luxurious spa! The suite was massive and beautifully decorated, making it a joy to relax in. We even enjoyed a lovely dinner overlooking the water!

Felt so welcome, no complaints at all.

Breathtaking Views and a Comfortable Stay

Our sea view suite was spectacular, especially during sunrise. The staff went out of their way to help celebrate our anniversary with special treats. Breakfast choices were delicious with ample options. Pro tip, Be sure to enjoy a morning walk by the waterfront for stunning scenery!

the hotel and all the staff were excellent, location is perfect with great views of the estuary and castle, the spa treatment was amazin, breakfast was tasty, and our family room was super comfy.

the food at dinner was a bit hit and miss with not much choices, and the pool could've been bigger and warmer.

The lovely decor throughout the hotel made me feel right at home, especially the bright and welcoming Dory Lounge, perfect for relaxing with friends. Accessibility was superb, making it easy for seniors like me to enjoy every moment.

Quicker service during dining would be appreciated.

The stunning views were a highlight, and the restaurant's dinner and breakfast were superb, though the room itself felt dated and not as clean as expected. Staff generally were helpful, but a few could have offered better service, leaving a mixed impression overall.

What a lovely place to unwind! We enjoyed the serene spa treatments and the refreshing indoor pool, which made our stay extra relaxing. Just a minor quirk was the breakfast setup, a bit chaotic, but we still left feeling great overall! 😊

The highlight was undoubtedly the sizzling risotto I had at the grill room just a hop, skip, and jump away. the bar served a cracking array of drinks, and let me tell you, the fried breakfast was a proper treat to kick-start the day! Plus, the pool and spa facilities were just fantastic.

On the flip side, we found the service at the restaurant to be a bit slow—looked like the new crew were still finding their feet. the £5 charge for room service seemed a tad cheeky for my pocket!

Had a relaxing stay with stunning views from the room. Service at the restaurant was slow, which was a bit frustrating. The spa facilities were decent, but pool water could be warmer. Great location for beach access and hiking trails nearby.

Great views, but a few quirks

Had a decent stay! Our room had fab views of the marina. The food in the dining area was top-notch! the soundproofing was pretty bad. we could hear everything from next door! Staff were friendly, which was a plus, but the room needed a bit of TLC, especially the dirty curtains.

My recent stay at The Quay exceeded expectations, particularly due to the stunning views from the Executive Room Sea View, where I was able to conduct work in comfort. The service provided by the staff was commendable, as they promptly assisted with my business needs. the on-site dining offered a variety of high-quality options that made working enjoyable.

The WiFi connection was inconsistent during peak usage times.